Road Evolution
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Terms of Service

Last updated: December 2024

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Road Evolution ("Company," "we," "our," or "us") regarding your use of our website and services.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Company Information

Road Evolution is a UK-based company specializing in car accessories and professional installation services:

  • Business Address: 47 Industrial Estate Road, Coventry, West Midlands, CV2 2ST, United Kingdom
  • Email: [email protected]
  • Phone: +44 24 7643 8291
  • Registered in England & Wales

3. Services Provided

Road Evolution provides the following services:

  • Sale of automotive accessories and performance parts
  • Professional installation services
  • Vehicle modification and customization
  • Audio and electronics installation
  • Maintenance and support services
  • Consultation and advisory services

4. Ordering and Payment

4.1 Orders

All orders are subject to acceptance by Road Evolution. We reserve the right to refuse or cancel orders at our discretion.

4.2 Pricing

All prices are quoted in British Pounds (GBP) and include VAT where applicable. Prices may change without notice, but confirmed orders will honor the agreed price.

4.3 Payment

Payment is required before service commencement unless alternative arrangements are made. We accept various payment methods including cash, card, and bank transfer.

5. Installation Services

5.1 Professional Installation

Our certified technicians will perform installation services according to industry standards and manufacturer specifications.

5.2 Vehicle Access

Customers must provide clear access to their vehicle and any necessary keys, codes, or documentation required for the service.

5.3 Pre-existing Conditions

We will document any pre-existing damage or conditions before beginning work. We are not responsible for pre-existing issues unless explicitly agreed in writing.

6. Warranties and Guarantees

6.1 Product Warranties

Products sold carry manufacturer warranties as specified. We will facilitate warranty claims but are not responsible for manufacturer defects.

6.2 Installation Warranty

We provide a 12-month warranty on our installation workmanship, covering:

  • Defects in installation technique
  • Failure of installed components due to improper fitting
  • Issues directly attributable to our work

6.3 Warranty Exclusions

Warranties do not cover:

  • Normal wear and tear
  • Damage from misuse or neglect
  • Unauthorized modifications or repairs
  • Acts of nature or accidents

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate vehicle information
  • Disclosing any previous modifications or damage
  • Following care and maintenance instructions
  • Timely payment for services rendered
  • Collecting vehicles within agreed timeframes

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the value of services provided
  • We exclude liability for indirect, consequential, or punitive damages
  • We are not liable for loss of use, profits, or business interruption
  • Nothing excludes liability for death, personal injury, or fraudulent misrepresentation

9. Insurance and Indemnity

9.1 Our Insurance

We maintain appropriate public liability and professional indemnity insurance for our business operations.

9.2 Customer Insurance

Customers should notify their insurance providers of any modifications that may affect their coverage.

9.3 Indemnification

Customers agree to indemnify us against claims arising from their misuse of products or failure to follow instructions.

10. Intellectual Property

All content on our website, including text, images, logos, and design elements, is protected by intellectual property rights. You may not use our content without written permission.

11. Privacy and Data Protection

We process personal data in accordance with our Privacy Policy and UK GDPR requirements. By using our services, you consent to our data processing practices as described in our Privacy Policy.

12. Cancellation and Refunds

12.1 Consumer Rights

For consumer contracts, you have the right to cancel within 14 days of order confirmation, subject to Consumer Contracts Regulations.

12.2 Custom Orders

Custom or specially ordered items may not be eligible for refund unless defective.

12.3 Installation Services

Installation services may be cancelled up to 24 hours before the scheduled appointment without penalty.

13. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or supply chain disruptions.

14. Dispute Resolution

14.1 Informal Resolution

We encourage customers to contact us directly to resolve any disputes informally before pursuing formal action.

14.2 Alternative Dispute Resolution

We participate in industry-recognized dispute resolution schemes where applicable.

14.3 Governing Law

These Terms are governed by English law, and disputes will be subject to the exclusive jurisdiction of English courts.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Road Evolution.

18. Contact Information

For questions about these Terms or our services, contact us:

  • Email: [email protected]
  • Phone: +44 24 7643 8291
  • Address: 47 Industrial Estate Road, Coventry, West Midlands, CV2 2ST, United Kingdom
  • Business Hours: Monday-Friday 8:00 AM - 6:00 PM, Saturday 9:00 AM - 4:00 PM
Road Evolution

Transforming vehicles across the UK with premium accessories and professional installation services.

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